Terms and Conditions

Terms of Engagement & Consent Form

Consent between Nicola Everton and client

Nutritional Medicine (also known as Nutritional Therapy) is the application of nutrition science in the promotion of health, peak performance and individual care. Nutritional therapy practitioners use a wide range of tools to assess and identify potential nutritional imbalances and understand how these may contribute to an individual’s symptoms and health concerns. This approach allows them to work with individuals to address nutritional balance and help support the body towards maintaining health. Nutritional therapy is recognised as a complementary medicine and is relevant for individuals with chronic conditions, as well as those looking for support to enhance their health and wellbeing.

Practitioners consider each individual to be unique and recommend personalised nutrition and lifestyle programmes rather than a ‘one size fits all’ approach. Practitioners never recommend nutritional therapy as a replacement for medical advice and always refer any client with ‘red flag’ signs or symptoms to their medical professional. They will also frequently work alongside a medical professional and will communicate with other healthcare professionals involved in the client’s care to explain any nutritional therapy programme that has been provided.

The nutritional therapist requests that the client notes the following:

  • The degree of benefit obtainable from Nutritional Therapy may vary between clients with similar health problems and following a similar Nutritional Therapy programme.
  • Nutritional advice will be tailored to support health conditions and/or health concerns identified and agreed between both parties.
  • Nutritional therapists are not permitted to diagnose, or claim to treat, medical conditions.
  • Nutritional advice is not a substitute for professional medical advice and/or treatment.
  • Your Nutritional Therapist may recommend food supplements and/or functional testing as part of your Nutritional Therapy programme and may receive a commission on these products or services.
  • Standards of professional practice in Nutritional Therapy are governed by the CNHC Code of Conduct.

The client

  • You are responsible for contacting your GP about any health concerns.
  • You agree to give Nicola permission to contact your GP regarding any agreed aspects of your case.
  • If you are receiving treatment from your GP, or any other medical provider, you should tell him/her about any nutritional strategy provided by Nicola (your nutritional therapist). This is necessary because of any possible reaction between medication and the nutritional programme.
  • It is important that you tell your nutritional therapist about any medical diagnosis, medication, herbal medicine, or food supplements, you are taking as this may affect the nutritional programme.
  • If you are unclear about the agreed nutritional therapy programme/food supplement doses/time period, you should contact Nicola promptly for clarification.
  • Your nutritional program and supplement plan will have a specified time frame and you must contact Nicola should you wish to continue any specified supplement programme for longer than the original agreed period, to avoid any potential adverse reactions.
  • Recording consultations using any form of electronic media is not allowed without the written permission of both you and Nicola.

Packages and support

  • All packages purchased are to be scheduled and booked in with Nicola within 6 weeks of purchase.
  • Refunds not available on any packages, but may be transferred to a later date, or another family member/friend providing that any hair samples have not already been sent off to the laboratory.
  • Additional email support between consultations of up to 30 minutes is free. Additional email support is to answer any questions or discuss any issues in between appointments. If appropriate, such as more lengthy or complex questions or issues that require more support, a 30 minute express follow up consultation call is recommended and charged at the usual rate.

I understand the above and agree that our professional relationship will be based on the above content of this document. I understand that I am being seen for a confidential nutrition consultation and my notes will be kept in a locked file for up to 5 years.